• Apple Business Chat goes global as enterprises get the iMessage
    by Jonny Evans on مهر ۱۰, ۱۳۹۷ at ۱۴:۵۶

    Apple introduced its B2C Messages-based communication system Apple Business Chat to the U.S. earlier this year. The service has now gone global in multiple countries with dozens of big brands signing up to offer it to customers.Apple’s live customer aid Business Chat is now available in Australia, Canada, France, Germany, Hong Kong, Italy, Singapore, Japan, Switzerland, and the United Kingdom.The service is like those bot-based messaging systems, but a lot more convenient. It lets customers speak to real people, and it gives users lots of control over how much information they share with a business.To read this article in full, please click her […]

  • Why everyone is talking about everything talking
    by Mike Elgan on شهریور ۳۱, ۱۳۹۷ at ۱۰:۰۰

    Voice-first technology went radically mainstream this week.For starters, Amazon announced on Thursday a stunningly high number of Alexa-enabled devices.These include an Echo for cars, a voice-interaction wall clock and an Alexa-equipped microwave that can order popcorn when you run out.The products are fun. But the real news is that Amazon announced the Alexa Connect Kit, which includes a very low-cost circuit board the size of a quarter that has the electronics necessary to turn any device into an Echo. Expect a tsunami of Alexa-equipped devices next year.To read this article in full, please click her […]

  • IDG Contributor Network: Adobe continues its march to the cloud
    by Ben Kepes on اردیبهشت ۱۹, ۱۳۹۶ at ۱۶:۲۸

    Maybe I haven’t shown Adobe enough love in the past year.For whatever reason, the company reached out to me and offered an exclusive insight into news coming up at its Summit EMEA, and the chance to sit down (virtually, I must add) with one of its execs to talk about all things Adobe.For those who don’t keep a steady eye on Adobe, it might be interesting to discover just how broad their offerings are. Turn back a few years and Adobe was known for offering a handful of desktop software solutions targeted to the creative sector. Those “colored pencils and crayons” people over in the creative field used Adobe to create and manipulate images and the like.To read this article in full, please click her […]

  • IDG Contributor Network: Sprinklr takes on the big boys of customer experience
    by Ben Kepes on فروردین ۲۲, ۱۳۹۶ at ۱۴:۵۸

    So-called customer experience management (CXM) is a general term for technology solutions that help companies deliver all of the stuff that faces their customer -- marketing, advertising, support services and the actually commercial transaction functions.Different vendors approach it in different ways. Adobe, for example, comes to it from a creative perspective and goes heavy on the content creation tools. Salesforce and Microsoft, by comparison, have their start in CXM in the customer-relationship management aspects and hence are heavier on this more transactional area. But whichever way they approach it, increasingly the big technology vendors are thinking about what CXM means for them and how they can grasp the huge market opportunity that exists.To read this article in full, please click her […]

  • IDG Contributor Network: LinkedIn ramps up its sales tool offering
    by Ben Kepes on فروردین ۱, ۱۳۹۶ at ۱۴:۱۳

    When Microsoft announced that it was acquiring professional social network LinkedIn, many people gasped at the huge price tag. The fact that Microsoft was engaged in a bidding war against Salesforce for the network helped in that regard, but most people took the perspective that the price tag was an indication of the value that Microsoft and others saw in LinkedIn’s treasure trove of data. Much like IBM’s acquisition of The Weather Channel, this deal was about tuning algorithms by using the vast amount of data available.To read this article in full, please click her […]

    OnContact CRM CRM Software

    • How to Best Market a Retail Business
      by OnContact CRM Team on بهمن ۲۵, ۱۳۹۶ at ۰۸:۰۵

      Whether you work in retail or are a consumer, the retail business is one that most of us deal with on a weekly or even daily basis. Marketing in the retail realm has changed over the years thanks to the online shopping takeover. Consumers mostly know what they are looking for and marketers often have […] The post How to Best Market a Retail Business appeared first on OnContact CRM. […]

    • Ways to Maximize a CRM Trial
      by OnContact CRM Team on بهمن ۱۸, ۱۳۹۶ at ۰۸:۰۵

      When evaluating for a Customer Relationship Management (CRM) software, you may find the amount of choices on the market to be overwhelming. There are hundreds: some are industry specific, some are for small or large companies, and some are generic. There are many ways to help narrow the list down though; you can eliminate based […] The post Ways to Maximize a CRM Trial appeared first on OnContact CRM. […]

    • Improve Your Relationship with Your Mobile Users
      by OnContact CRM Team on بهمن ۱۱, ۱۳۹۶ at ۰۸:۱۹

      Making your customers a priority should be the main concern of all businesses, since they either succeed or thrive based on how the customers feel about the business. With all of the current advances in technology, from creating a social media presence to online reviews of businesses, knowing where your customers come from and how […] The post Improve Your Relationship with Your Mobile Users appeared first on OnContact CRM. […]

    • What Sales Reps Gain from CRM Software
      by OnContact CRM Team on بهمن ۴, ۱۳۹۶ at ۰۹:۰۳

      The job of a sales representative is to sell retail products, services and/or goods to their customer base. These representatives also work with their customers, helping them find what they are searching for, creating solutions and crafting a smooth sales process. These representatives also actively search for new leads through client referrals and directories to […] The post What Sales Reps Gain from CRM Software appeared first on OnContact CRM. […]

    • Different CRM Integrations to Implement
      by Ryan Sweeney on دی ۲۷, ۱۳۹۶ at ۰۹:۳۰

      Making sure that you are getting the most out of your purchased software, no matter the kind, is essential for many reasons. Utilizing every aspect of it, may lead you to finding features that can be essential to the growth of your business. With customer relationship management software, there are many benefits to using this […] The post Different CRM Integrations to Implement appeared first on OnContact CRM. […]

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      on آبان ۳۰, ۱۳۹۷ at ۰۷:۰۴

      This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news […]

    • Death toll rises to 81 in Northern California's Camp Fire, as rain could trigger mudslides - CBS News
      on آبان ۳۰, ۱۳۹۷ at ۰۴:۱۵

      CBS NewsDeath toll rises to 81 in Northern California's Camp Fire, as rain could trigger mudslidesCBS NewsCrews searching fire-ravaged communities in Northern California for human remains were in a race against the weather Tuesday with rain in the forecast. The precipitation could help knock out the flames, but it could also hinder the search by washing ...The Latest: California wildfire missing list rises to 870Minneapolis Star TribuneIs Rain That Falls in Smoky Areas After a Wildfire Likely to Be “Extremely Toxic”?Snopes.comall 9,131 news articles » […]

    • In Mississippi US Senate race, a 'hanging' remark spurs Democrats - Reuters
      on آبان ۳۰, ۱۳۹۷ at ۰۲:۴۷

      ReutersIn Mississippi US Senate race, a 'hanging' remark spurs DemocratsReutersJACKSON, Miss. (Reuters) - A white Republican senator's casual reference to a “public hanging” has inflamed a special election runoff in Mississippi, fueling Democratic hopes of an upset in a conservative state with an ugly history of racist violence.Mississippi senator apologizes for 'hanging' remark in debate before runoffThe Mercury NewsA candidate photographed in Confederate garb could be a scandal. Will it be in Mississippi?Washington PostWalmart asks Mississippi's Hyde-Smith to return donation after 'public hanging' commentCNNPolitics -Campaign finance data - FEC -Facebookall 991 news articles » […]

    • Trump calls Saudi Arabia a 'great ally,' discounts crown prince's responsibility for Khashoggi's death - Washington Post
      on آبان ۳۰, ۱۳۹۷ at ۰۱:۲۹

      Washington PostTrump calls Saudi Arabia a 'great ally,' discounts crown prince's responsibility for Khashoggi's deathWashington PostPresident Trump declared his strong support for Saudi Arabia on Tuesday, effectively ignoring the CIA's conclusion that Crown Prince Mohammed bin Salman ordered the brutal killing of journalist Jamal Khashoggi and asserting that relations with a ...Senators demand firm answer from Trump on Saudi crown prince's role in Jamal Khashoggi murderCBS NewsIn Pardoning Saudi Arabia, Trump Gives Guidance to AutocratsNew York TimesTrump defies calls to punish crown prince for writer's deathYahoo NewsPolitico -The New Yorkerall 5,418 news articles » […]