• Apple Business Chat goes global as enterprises get the iMessage
    by Jonny Evans on مهر ۱۰, ۱۳۹۷ at ۱۴:۵۶

    Apple introduced its B2C Messages-based communication system Apple Business Chat to the U.S. earlier this year. The service has now gone global in multiple countries with dozens of big brands signing up to offer it to customers.Apple’s live customer aid Business Chat is now available in Australia, Canada, France, Germany, Hong Kong, Italy, Singapore, Japan, Switzerland, and the United Kingdom.The service is like those bot-based messaging systems, but a lot more convenient. It lets customers speak to real people, and it gives users lots of control over how much information they share with a business.To read this article in full, please click her […]

  • Why everyone is talking about everything talking
    by Mike Elgan on شهریور ۳۱, ۱۳۹۷ at ۱۰:۰۰

    Voice-first technology went radically mainstream this week.For starters, Amazon announced on Thursday a stunningly high number of Alexa-enabled devices.These include an Echo for cars, a voice-interaction wall clock and an Alexa-equipped microwave that can order popcorn when you run out.The products are fun. But the real news is that Amazon announced the Alexa Connect Kit, which includes a very low-cost circuit board the size of a quarter that has the electronics necessary to turn any device into an Echo. Expect a tsunami of Alexa-equipped devices next year.To read this article in full, please click her […]

  • IDG Contributor Network: Adobe continues its march to the cloud
    by Ben Kepes on اردیبهشت ۱۹, ۱۳۹۶ at ۱۶:۲۸

    Maybe I haven’t shown Adobe enough love in the past year.For whatever reason, the company reached out to me and offered an exclusive insight into news coming up at its Summit EMEA, and the chance to sit down (virtually, I must add) with one of its execs to talk about all things Adobe.For those who don’t keep a steady eye on Adobe, it might be interesting to discover just how broad their offerings are. Turn back a few years and Adobe was known for offering a handful of desktop software solutions targeted to the creative sector. Those “colored pencils and crayons” people over in the creative field used Adobe to create and manipulate images and the like.To read this article in full, please click her […]

  • IDG Contributor Network: Sprinklr takes on the big boys of customer experience
    by Ben Kepes on فروردین ۲۲, ۱۳۹۶ at ۱۴:۵۸

    So-called customer experience management (CXM) is a general term for technology solutions that help companies deliver all of the stuff that faces their customer -- marketing, advertising, support services and the actually commercial transaction functions.Different vendors approach it in different ways. Adobe, for example, comes to it from a creative perspective and goes heavy on the content creation tools. Salesforce and Microsoft, by comparison, have their start in CXM in the customer-relationship management aspects and hence are heavier on this more transactional area. But whichever way they approach it, increasingly the big technology vendors are thinking about what CXM means for them and how they can grasp the huge market opportunity that exists.To read this article in full, please click her […]

  • IDG Contributor Network: LinkedIn ramps up its sales tool offering
    by Ben Kepes on فروردین ۱, ۱۳۹۶ at ۱۴:۱۳

    When Microsoft announced that it was acquiring professional social network LinkedIn, many people gasped at the huge price tag. The fact that Microsoft was engaged in a bidding war against Salesforce for the network helped in that regard, but most people took the perspective that the price tag was an indication of the value that Microsoft and others saw in LinkedIn’s treasure trove of data. Much like IBM’s acquisition of The Weather Channel, this deal was about tuning algorithms by using the vast amount of data available.To read this article in full, please click her […]

    Workwise LLC ERP and CRM software

    • Invest in a CRM System – When Is It the Best Time to Do It?
      by Courtney Perry on دی ۲۱, ۱۳۹۷ at ۱۹:۱۱

      The saying “the customer is always right” means to treat customers as a top priority. There are many ways to do that, but many businesses utilize a very important tool to ensure they can keep their customers happy. That tool is CRM software. Customer relationship management software (CRM) is designed to help businesses grow and […] The post Invest in a CRM System – When Is It the Best Time to Do It? appeared first on Workwise LLC. […]

    • Strongwell and a Fully Integrated ERP System
      by WorkWise Software on دی ۱۸, ۱۳۹۷ at ۲۰:۵۱

       Download Customer Success Story PDF Located in Bristol, Virginia, Strongwell manufactures high quality, fiber reinforced polymer, also known as FRP, products by using a continuous automatic process known as pultrusion. The company, which has been in business since 1956, currently has three manufacturing locations and more than 645,000 square feet of manufacturing space. Recognized as […] The post Strongwell and a Fully Integrated ERP System appeared first on Workwise LLC. […]

    • Investing in an ERP System – When Is It the Best Time to Implement?
      by WorkWise Software on دی ۱۸, ۱۳۹۷ at ۱۷:۲۱

      Enterprise resource planning (ERP) software helps businesses with the management of their daily business processes, ultimately creating a more efficient, better automated and integrated workflow for a business. ERP software helps individual departments that help an entire business including, human resources, accounting and marketing just to name a few and comes with a slew of […] The post Investing in an ERP System – When Is It the Best Time to Implement? appeared first on Workwise LLC. […]

    • 5 Reasons You Need to Keep Your CRM Software Up to Date
      by WorkWise Software on دی ۱۲, ۱۳۹۷ at ۱۸:۵۵

      Having a CRM system can do wonders for a company in terms of optimizing their potential and helping to improve the relationship between a company and its customers. No matter the vendor your business chooses to go with, and no matter how perfect your CRM is for you, it is important to remember that no […] The post 5 Reasons You Need to Keep Your CRM Software Up to Date appeared first on Workwise LLC. […]

    • 5 Reasons You Need to Keep Your ERP Software Upgraded
      by WorkWise Software on دی ۱۲, ۱۳۹۷ at ۱۸:۴۳

      Many companies that buy an Enterprise Resource Planning (ERP) software system are ecstatic to finally have the answer to optimizing the company’s potential. So much so, that they forget no system is perfect, and the system they are using right now may not be enough in the future. This is where an upgrade comes in. […] The post 5 Reasons You Need to Keep Your ERP Software Upgraded appeared first on Workwise LLC. […]

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    • R Kelly and Sony-owned RCA record label end ties - US media - BBC News
      on دی ۲۹, ۱۳۹۷ at ۰۳:۱۴

      R Kelly and Sony-owned RCA record label end ties - US media  BBC NewsThe reported split follows claims of sexual abuse made against the R&B star, which he denies.View full coverage on Google News […]

    • 4 boys charged with kidnapping, raping girl in Delaware - NBCNews.com
      on دی ۲۹, ۱۳۹۷ at ۰۲:۱۱

      4 boys charged with kidnapping, raping girl in Delaware  NBCNews.comPolice say four boys ranging in age from 12 to 14 have been charged with kidnapping and raping a girl in Delaware last month.View full coverage on Google News […]

    • Multiple Executives Reportedly Out at Snap Following Shake-Up Over Alleged Affair - Gizmodo
      on دی ۲۹, ۱۳۹۷ at ۰۱:۳۰

      Multiple Executives Reportedly Out at Snap Following Shake-Up Over Alleged Affair  GizmodoTwo Snap Executives Pushed Out After Probe Into Inappropriate Relationship  The Wall Street JournalTwo Snap Executives Depart Following Internal Investigation Into An “Inappropriate Relationship” — Report  DeadlineTwo Snap execs forced out after probe into relationship with outside contractor | TheHill  The HillSnap’s exec team continues to shrink as more reports of internal drama surface  TechCrunchView full coverage on Google News […]

    • George W. Bush delivers pizza to Secret Service detail working through shutdown - Fox News
      on دی ۲۹, ۱۳۹۷ at ۰۰:۴۲

      George W. Bush delivers pizza to Secret Service detail working through shutdown  Fox NewsPresident George W. Bush delivers pizza to Secret Service detail amid government shutdown  USA TODAYBush calls on Trump, Democrats to 'put politics aside' and end the shutdown  Washington ExaminerBush delivers pizza to Secret Service detail, calls for end to shutdown  New York Post George W. Bush delivers pizza to his unpaid Secret Service detail and calls for shutdown to end  The Washington PostView full coverage on Google News […]

    • 2019 lunar eclipse: 5 things to know about the 'super blood wolf moon' - NBC News
      on دی ۲۸, ۱۳۹۷ at ۲۳:۱۳

      2019 lunar eclipse: 5 things to know about the 'super blood wolf moon'  NBC NewsWhat is a super wolf blood moon?  ABC NewsHow to watch the only total lunar eclipse of 2019 this weekend  The VergeTop stargazing places for watching the ‘super blood wolf moon’  National GeographicSouth Florida stargazers eagerly await Sunday's rare 'super blood wolf moon'  WPTV West Palm BeachView full coverage on Google News […]